Excess protection insurance
What is excess protection insurance?
Excess protection insurance allows you to claim back the excess paid on your motor insurance policy in the event of a claim for:
- Accidental damage.
- Theft or attempted theft.
Knowing that your excess is covered provides peace of mind and gives you the option of increasing the excess on your motor insurance policy, which may reduce your premiums.
Underwritten by Strategic Insurance Services Limited. It is a separate 12-month policy that won’t affect your No Claims Bonus or renewal premium on your main motor insurance policy.
There are 7 levels of excess protection available. You can make more than one claim up to the chosen excess amount limit on the policy. For example, if your main motor policy excess was £250 and you chose a £1,000 limit on your excess protection insurance, you could claim up to four times. (Your excess protection insurance will continue to provide cover until your annual aggregate limit is reached, providing the claims are within the period of insurance).
Vehicle types covered
Motorcycles, private and business cars seating up to 7 passengers and commercial vehicles up to 44 tonnes.
How do I make a claim?
Any claim you wish to make will be handled by ClaimEz on behalf of Strategic Insurance Services Limited.
Visit ClaimEz website to make a claim online. Enter all the necessary details and upload the relevant documents requested.
If you prefer to claim by phone, call 0344 576 1681. Some initial details will be taken, and you’ll be sent a claim form which you need to return as soon as possible, along with the supporting documentation specified to you.
Claims must be notified to ClaimEz within 30 days following the successful settlement of your claim under your motor insurance policy.
What’s not covered?
- Any claim that your motor insurance policy does not respond to.
- Any claims where the cost of the repair is less than the excess amount under the main motor insurance policy.
- Any claim that is refused under your motor insurance policy.
- Any claim arising from glass repair or replacement.
- Any claim arising from breakdown or misfuelling.
- Any claim where the motor vehicle is being used:
- For Commercial Use, Business Use Class 3 or hire and reward (unless your Motor Vehicle has been declared as a business car, commercial vehicle or a taxi).
- For any purpose in connection with the motor trade.
- In any competition, trial, performance test, race or trial of speed, including off-road events, whether between motor vehicles or otherwise, and irrespective of whether this takes place on any circuit or track, formed or otherwise, and regardless of any statutory authorisation of any such event.
- This type of policy covers the excess on claims for damage to your vehicle and does not cover liability or any other excess you may need to pay.
Are there any restrictions on the cover?
- Your main motor insurance policy must be maintained, current and valid.
- Cover will only apply to the vehicle specified on your Certificate of Motor Insurance.
Excess protection insurance FAQs
You can make more than one claim up to the chosen excess amount limit on the policy. For example, if your main motor policy excess was £250 and you chose a £1,000 limit on your excess protection insurance, you could claim up to four times. (Your excess protection insurance will continue to provide cover until your annual aggregate limit is reached, providing the claims are within the period of insurance).
You will need to submit your claim within 30 days following the successful settlement of your claim under your main motor insurance policy.
When taken out in conjunction with your main motor insurance policy, your excess protection insurance starts straight away and covers you for the Period of Insurance as shown on your Certificate of Insurance.
Yes, your excess protection policy will respond once you have successfully claimed and paid the excess on your main motor insurance policy.
Specific documents will be requested during submission of your claim, examples include, a letter from your insurer confirming the excess is paid or deducted from settlement in the event of a total loss or a garage receipt.
We aim to process most claims within 10 working days following receipt of all required information.