Want to get in touch? Here’s how you can reach us, it may also be worth taking a look at our Help Station.
Sales
If you are a new customer looking to get a car insurance quote, discuss a previous quote, or take out an insurance policy.
By phone
Business hours:
| Monday to Friday: | 9am – 7pm |
| Saturday: | 9am – 1pm |
| Sunday: | CLOSED |
Renewals
If you have recently received your renewal invitation letter and would like to discuss your policy.
By phone
Business hours:
| Monday to Friday: | 9am – 7pm |
| Saturday: | 9am – 1pm |
| Sunday: | CLOSED |
Adjustments
To make changes to your existing insurance
policy.
By phone
Business hours:
| Monday to Tuesday: | 9am – 7pm |
| Wednesday to Friday: | 9am – 6.30pm |
| Saturday: | 9am – 1pm |
| Sunday: | CLOSED |
Customer Service
For any other queries about your policy, call our Customer Service team.
By phone
0330 127 4500 and select option 4.
Business hours:
| Monday to Tuesday: | 9am – 7pm |
| Wednesday to Friday: | 9am – 6.30pm |
| Saturday: | 9am – 1pm |
| Sunday: | CLOSED |
Claims
If you’re involved in an accident or need to report a claim, see our claims page.
By phone
Business hours:
Lines are open 24 hours a day, 7 days a week.
Breakdown
Before calling, refer to your policy documents for details of who your breakdown service is provided by.
Hadleigh Breakdown customers
ERS Breakdown customers
For vehicle's over 16 year's old
A Choice Head Office
Pendeford House
Pendeford Business Park
Overstrand
Wolverhampton
WV9 5AP
