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How to contact
A Choice
A leading independent insurance broker
Want to get in touch? Here’s how you can reach us, it may also be worth taking a look at our Help Station.
Sales
If you are a new customer looking to get a car insurance quote, discuss a previous quote, or take out an insurance policy.
By phone:
0330 127 4500 and select option 1.
Business hours:
| Monday to Friday: | 9am – 8pm |
| Saturday: | 9am – 3pm |
Renewals
If you have recently received your renewal invitation letter and would like to discuss your policy.
By phone:
0330 127 4500 and select option 2.
Business hours:
| Monday to Friday: | 9am – 8pm |
| Saturday: | 9am – 3pm |
Adjustments
To make changes to your existing insurance
policy.
By phone:
0330 127 4500 and select option 3.
Business hours:
| Monday to Tuesday: | 9am – 7pm |
| Wednesday to Friday: | 9am – 6.30pm |
| Saturday: | 9am – 3pm |
Customer Service
For any other queries about your policy, call our Customer Service team.
By phone:
0330 127 4500 and select option 4.
Business hours:
| Monday to Tuesday: | 9am – 7pm |
| Wednesday to Friday: | 9am – 6.30pm |
| Saturday: | 9am – 3pm |
Claims
If you’re involved in an accident or need to report a claim, see our claims page.
By phone:
Business hours:
Lines are open 24 hours a day, 7 days a week.
Breakdown
If you have broken down, get the help and assistance you need. Refer to your policy booklet for breakdown provider details.
By phone:
For vehicles under 16 years
Refer to your policy booklet for breakdown provider before calling.
For breakdown policies purchased before 3rd August 2020:
Call ERS on 01277 725 559
For breakdown policies purchased from 3rd August 2020:
Call Hadleigh Breakdown on 01245 408 492
For vehicles over 16 years
Call Autohome on 01604 640 976
Business hours:
Lines are open 24 hours a day, 7 days a week.
A Choice Head Office
Pendeford House
Pendeford Business Park
Overstrand
Wolverhampton
WV9 5AP
